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Support

Need help with Property Peeker? We reply within 1–2 business days.

Download the app

Get the PropertyPeeker iOS app for faster search and saved reports on the go.

Get it on the App Store

Email us

For account, billing, or app questions, send us an email.

support@propertypeeker.com

FAQ

Answers to common questions about credits, reports, and subscriptions.

Visit FAQ

Renter guides

Lease checklists and tips to help you rent with confidence.

Open guides

Report a bug

Found something broken? Let us know and we’ll investigate.

Send bug report

Common topics

  • Credits & refunds: Credits are consumed when a report is successfully unlocked. If a report fails to load, your credit is automatically refunded.
  • Subscription questions: Subscriptions are managed through Apple App Store or Google Play. You can cancel or change your plan in your device settings.
  • Report accuracy: Reports are generated from public reviews and records. If you spot an inaccuracy, email us with the property address and details.
  • Account deletion: To delete your account and data, email us from the address associated with your account.

Legal

Read our Terms of Service and Privacy Policy.