Operates multi-family communities across Texas, including Infinity on Yorktown. Resident feedback notes frequent office staff turnover leading to operational miscommunications.
Most common complaints
"Gate almost never works. Maintenance is hard to get and problems are patched, not fixed. NOT tenant friendly."
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"The main problem is that too many other residents dump trash all over the place and a ton of people smoke everywhere in
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"Staff has changed multiple times and seem to have no clue what the last management team did or didn't do."
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My apartment unit has flooded 8 times in over two months with no resolution. The management is incompetent. Do not bothe
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Valiant Residential sides more with letting the residents have conflict that it’s not their problem and I have only seen
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My new upstairs neighbors have a child that runs around the apartment, jumping off furniture, bouncing balls, etc. all d
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My downstairs neighbors smoke weed all day and night making my apartment smell rancid like a skunk all the time. The ste
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There are break-ins ALL the time and frequently cars are stolen.
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Most common positives
"Tacy Gonzalez was very helpful. She was transparent. Very informative. Very responsive in emails. The apartments are ve
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"Let me tell you all about one of the sweetest people I've met—Ms. Char! It's rare to come across someone who is so genu
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"Elsa, Tiffani, and Leanna were absolutely amazing! They helped me, my boyfriend, and our friend tour a variety of diffe
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Lakewood is known for its charming historic homes, tree-lined streets, and proximity to White Rock Lake, creating a pict
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The property backs up to the Santa Fe trail which makes it perfect for running around and biking White Rock Lake.
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As for the apartments, they're gorgeous; beautiful granite, lovely appliances, upscale wood cabinets, and awesome lighti
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The entire staff has always been there with a smile and are very helpful to our needs and are quick to attend to any mai
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The maintenance staff is super responsive, especially for such a large complex. The folks at the front desk (Danny & Ste