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Tides

1 property researched across Dallas, TX (1)

40

avg score · F

Reputation summary
Tides, as the new management, is frequently criticized for unresponsiveness, failure to address maintenance issues, and potential financial mismanagement leading to utility disconnections. Some positive feedback exists regarding specific staff members and initial touring experiences, suggesting an internal disconnect or recent changes.
Most common complaints
  • Just moved in YESTERDAY and its COMPLETELY FLOODED !
    ×1
  • maintenance sucks of course, and the office NEVER answers the phone, and they always give you the run around about why t
    ×1
  • This place takes nothing serious and they getting sued very soon. I’ve contacted them multiple times about neighbors smo
    ×1
  • I HAVE NO HOT WATER, NO A/C, NO HEATER, NO INTERNET, NO MAILBOX KEY. This place is a nightmare to get any maintenance fi
    ×1
  • They also went for over 2 weeks without cable. Now we have even less channels . Their website doesnt work.. they dont an
    ×1
  • He has roaches. I'm calling the housing authority tomorrow on them.
    ×1
  • RAT INFESTATIONS.they charge for pest control that never comes out.
    ×1
  • Hot water has been off since November 12th, plus outside of the complex is SUPER DARK from the complex not paying the el
    ×1
Most common positives
  • The staff are like a real team now. Maintenance is on it. Area is changing upwards. Property staff works hard to keep im
    ×1
  • Very helpful in the community the staff was amazing.... Way to help people in the community that needs low rebate help..
    ×1
  • Yo tengo 25 años casi de vivir aquí y nunca en el tiempo que tengo habían venido tan rápido a componerme el aire acondic
    ×1
  • Great experience touring this apartment complex very helpful throughout the walkthrough .The property was clean and well
    ×1
  • I had a great tour with miss Ely, she was well informed about the property and answered all my questions. She was very s
    ×1
  • Camara Helped me get an apartment great customer service and very satisfied
    ×1
  • The staff is amazing at the complex. Don't expect a lot of luxury like in the pictures. Overall, I have been here for 6
    ×1
  • Love my apartment! Love ms krisen (i hope i spelled her name right ) she truly help me feel welcomed and got my process
    ×1

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