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The new ownership company

1 property researched across Chicago, IL (1)

68

avg score · D

Reputation summary
The property has recently changed ownership and management, with multiple reviews (Shaun Damico, Susan Heaston, aaron Parks, shyerika l) noting a noticeable improvement in responsiveness, communication, and efforts to make changes and upgrades since the new team took over. Past management was described as "horrible," "understaffed," "unorganized," and unresponsive. Some reviewers felt the new management was soliciting 5-star reviews by offering benefits.
Most common complaints
  • Updated to add that my car was damaged in the parking garage from their negligence while power washing and they refuse t
    ×1
  • someone on the floor above me having their apartment being broken into and cops arriving and running around the place.
    ×1
  • fire alarm is extremely loud and goes off twice a week. Sometimes at 3am on a Tuesday. NOT EVEN KIDDING. it doesn't seem
    ×1
  • I wouldn’t live here if my life depended on it. Did a tour and the place was gross and dirty. The first apartment I woul
    ×1
  • Management is horrible from being understaffed, unavailable, petty, unorganized and unresponsive. I still haven’t gotten
    ×1
  • As soon as I moved in the A/C didn't work. ... we are now on week 3 from my maintenance request of my A/C not being fixe
    ×1
  • Terrible. Terrible management. Building always smelled like piss and dog poop and the main elevator was down for 5 of th
    ×1
  • My place was broken into by another tenant in the building on camera. She still living in building. First , they waited
    ×1
Most common positives
  • Been here 10 years ! I just resigned for another year. I love my apartment, office staff is wonderful. So close to highw
    ×1
  • Tanya took the time to actually listen to the concerns I had accumulated during my time here, work through unresolved is
    ×1
  • The new management team has been a great impact on my stay here . I’ve lived here for almost a year and the new staff ha
    ×1
  • Mar is the best! I’ve lived in many apartment complexes throughout the city and he’s the best maintenance guy I’ve ever
    ×1
  • Mar and Mark did a great job coming to my home and fixing everything I asked for they were very kind and understanding
    ×1

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