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The Q

1 property researched across Los Angeles, CA (1)

75

avg score · C

Reputation summary
Multiple residents praise The Q management's on-site staff like Misty, Barry, Chris, Laura, and Alex for professionalism, helpfulness, and creating a strong community through events. However, several reviews also indicate significant issues with corporate staff unresponsiveness, bad communication, misinformation, and wrongful charges upon move-out. A past review by AJC GROUP indicates issues with management refusing to honor legal lease-breaking due to safety threats and pursuing collections despite bankruptcy.
Most common complaints
  • Despite this being a non-smoking community, persistent marijuana odor enters my apartment through the bathroom and kitch
    ×1
  • Absolutely brutal experience, would give minus 5 stars if we could. My wife and I have really been put through the wring
    ×1
  • A vacant apartment caught fire and the building filled with smoke. You could smell it through an N95 mask. Phone calls,
    ×1
  • A vacant apartment infested with cockroaches (per the exterminator) happened to be next door to my apartment. The cockro
    ×1
  • I lawfully broke my lease with Q Playa Apartments a couple of years ago due to ongoing stalking and safety threats. I su
    ×1
  • Corporate staff is completely unresponsive. Upon move-out, I was wrongfully charged nearly $1,000 in cleaning and painti
    ×1
  • I’ve rented many apartments/townhomes and homes. Unfortunately, I cannot give this place 5 stars mainly because of manag
    ×1
  • Parking is annoying. The driveway is tight and often blocked by unauthorized vehicles, including those parked in red zon
    ×1
Most common positives
  • Q Playa (Westchester/Culver City) is in a good location considering it is in the Los Angeles area close to LAX. The surr
    ×1
  • I’ve lived here for almost 2 years and it’s really nice and they have a lot of amenities the pool isn’t that deep though
    ×1
  • I had a great experience working with Barry, the leasing consultant at The Q Playa. From start to finish, he was incredi
    ×1
  • Love summer at The Q. All these events have been great and management has done a great job at making sure there is an ev
    ×1
  • The staff here are absolutely amazing. Misty has done such a great job creating community to where it doesn’t feel like
    ×1
  • I’ve had such a great experience living here, and a big part of that is thanks to Misty and the amazing management team.
    ×1
  • “There is no other place I'd rather call home, and it's all thanks to Misty , Chris, and Laura.”
    ×1
  • “Alex and team have been doing a great job with putting together these events !!”
    ×1

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