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The Paxton Apartments

1 property researched across Dallas, TX (1)

75

avg score · C

Reputation summary
The management team at The Paxton, including manager Royissa and leasing agents Cassandra and Amy, is frequently praised by residents for their helpfulness, friendliness, and efficiency in addressing concerns. Royissa is described as caring and proactive in resolving issues.
Most common complaints
  • The unit was given to me INFESTED.
    ×1
  • DOZENS of roaches on the first day, holes in the baseboards, fans look like they’re about to fall off, dishwasher fell o
    ×1
  • the walls are paper thin. My upstairs neighbors constantly walk and do whatever they are doing all night making it hard
    ×1
  • the walls are paper thin and the leasing agents are rude and unprofessional. They never answer the phones and can never
    ×1
  • my apartment specifically is unlevel as heck! it feels like im walking in a fun house. they showed me the model unit, &
    ×1
  • It is a dangerous neighborhood with the worst staff ever , DO NOT RECOMMEND !
    ×1
  • We need security people should not be outside after carefree please put the Feds over here
    ×1
Most common positives
  • Cassandra and Royissa did an excellent job moving me in I really want Typ thank them for the excellent customer service
    ×1
  • Acabo de renovar contrato para mi segundo año en este lugar, Es un buen lugar para vivir Y vale la pena resaltar el tra
    ×1
  • Tempestt I just wanted to thank you for helping me get this apartments for my birthday so congratulations on your first
    ×1
  • the manager Royissa ( amazing manager, she cares about her property and the residents) did what a manager is suppose to
    ×1
  • Cassandra was a GREAT help. She got me approved fast & customer service was TOP TIER . Such a sweetheart & my unit is PE
    ×1
  • Just renewed my lease for the 3rd time and just won 300 off my rent for next month I love it here!! They fix your proble
    ×1

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