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The Park at Castleton Management

1 property researched across Atlanta, GA (1)

71

avg score · C

Reputation summary
The management team receives mixed reviews. Individual leasing agents like Brandon, Brittany, Dyani, and Crystal are consistently praised for their helpfulness and professionalism during tours and the application process. However, the overall management process, particularly after application submission, faces criticism for lack of communication, denial reasons (including criminal records), and accusations of 'bait and switch' tactics. One review mentions an 'unprofessional' Ms. Lewis and an 'untrained' Crystal at the front desk, contrasting with other positive mentions of Crystal.
Most common complaints
  • First they told me they my social security number was invalid when I know that was a lie because I’m renting right now a
    ×1
  • The Agents were good. The Appearance of the Apts is Great. However once i turned in the applications for me and my daugh
    ×1
  • My brother applied here with an expected move in date of May 11th. He toured on the 1st with Brandon. Waited 14 days, 3
    ×1
  • These people cannot hold a juvenile record again someone. They do have the right to deny whoever they want, but he was a
    ×1
Most common positives
  • Brittany W Is My Leasing Agent And She Did Amazing With My Tour Answering My Questions And Getting Me Into My Apartment!
    ×1
  • The tour Bryan take me through was spot on with how the apartments look like its worth the move I i was expecting.
    ×1
  • Brandon gave me a tour for a two bedroom two bath. The apartment was very nice and ill be applying at the end of the mon
    ×1
  • Dyani was amazing! I am thinking about moving in here and Dyani was super helpful. She helped me understand the process
    ×1
  • I’ve been feeling uneasy about moving to an unfamiliar area, but visiting this complex helped put my mind at ease. Well
    ×1

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