Sentral

3 properties researched across Atlanta, GA (1), Los Angeles, CA (1), Chicago, IL (1)

Website (855) 729-3680

avg score · C

Reputation summary

Multiple Google reviews mention issues with general management (not specific individuals) regarding security deposit returns, handling of noise complaints, and inconsistent communication. The company is also noted for running the property as both residential apartments and short-term rentals, which contributes to some resident dissatisfaction with noise and building traffic. Despite this, individual staff members receive high praise for their customer service.

Most common complaints

I went 20 minutes over my parking limit (while I was still inside the business, mind you), the garage cameras took a pic
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I recently needed the first aid kit at the pool because of glass on the ground, and it was moldy and unusable. People le
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The security officer was very disrespectful and aggressive toward me on Sunday evening, August 23, 2026. His behavior an
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RUN. DAILY LIVE BAND that plays well past midnight every night at the bar in the same complex. Literally sounds like im
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There have been instances where individuals were allowed access to my floor without anyone calling to verify they were s
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The lobby smelled like dog piss and the floors were sticky and the sheets had stains. Beds were too soft and there’s no
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I reported domestic violence occurring in the unit next to me and they did next to nothing. Didn’t even bother getting i
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The soundproofing is terrible, mainly because there are so many Airbnb guests and the building management said there is
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Most common positives

Tamiya was super accommodating about everything and got us right in, going above and beyond by watching our luggage well
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Lawrence is an outstanding maintenance professional! He is dependable, knowledgeable, and always makes sure the job is d
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I can’t say enough great things about LaTisha Culpatrick at Sentral West Midtown. She has been absolutely amazing throug
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Graylon is the man!!!! Best customer service i've had booking any hotel... Extremely accommodating and knowledgable abou
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Moved in not too long ago and Latisha (leasing agent) + Angela (concierge) were such a vibeeee. Super helpful and recept
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The community events every month are such a fun way to be involved and have fun with the people around them. They’re one
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"Outstanding hospitality Great service Awesome people Thanks to Mr Jonathan and all team Brenda Pita Jacob David Tara Mi
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"Indya Williams was amazing and made our leasing experience at Sentral Downtown LA so easy and stress-free. She was extr
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