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Rock Creek Apartments

1 property researched across Dallas, TX (1)

80

avg score · B

Reputation summary
Several reviews highlight positive interactions with individual staff members like Nancy, Linda, Tammy, Araceli, Deb, and Carlos, praising their helpfulness, responsiveness, and professionalism. There are some complaints about management's towing policies, handling of lease violations and security deposit returns, and a general accusation of discrimination.
Most common complaints
  • MANAGEMENT IS THE WORSE! Management will discriminate against you! I have been accused of smoking in my apartment by the
    ×1
  • My personal car being towed 3 times, a broken sprinkler head for 6 months that would just spray at my window in the midd
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  • Don’t move here, they have the worst policies for their guests, your car will get towed, and they have roaches especiall
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  • They are not going to give your security deposit back , I maintained my apartment well no pets & no smoke and cleaned ev
    ×1
  • My sister just moved in and has roaches 🪳
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  • They took my $75 never called me, I had to call them, told me a bunch of lies then denied my application. Thanks, Tammy.
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  • “ Police were called to the Rock Creek apartments on Belt Line Road, near Preston Road, around 6 p.m. ...”
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  • “ Police were called to an encampment behind the Rock Creek Apartments at Belt Line and Preston roads around 7 p.m. by a
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Most common positives
  • The office staff, especially Nancy, was very friendly and extremely helpful. The floor plans are nice. Spacious bedrooms
    ×1
  • I have lived here for quite some time now and have no complaints. The staff is great and the property is always well mai
    ×1
  • I just moved into this apartment about 6 months ago and I have had zero complaints! Work orders are fulfilled faster tha
    ×1
  • The Maintenance crew Always does a GREAT job and fixes the problem. Fast and Prompt.
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  • The property itself is very well maintained, and one thing that stood out to me right away is how well-lit the complex i
    ×1
  • Best place ever! The maintenance department is on top of work order and Ms. Debbie goes above and beyond for the tenants
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  • Shoutout to Linda in the leasing office and Deb the big boss in maintenance. Nothing but supportive since I moved in. At
    ×1

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