Operated by Richdale Management (The Richdale Group). Residents report frequent turnover in on-site staff, delayed maintenance, and aggressive billing issues including disputed move-out fees and pet fee errors sent to collections.
Most common complaints
"Living here without A/C and fridge for more than a month Appliances are now old enough to vote and drink"
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"Despite bringing the issue to their attention, the charges were never properly resolved. Instead, they allowed the bala
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"This apartment/complex has gone through 5-6 office staff/managers in a few months. Nobody knows what’s going on. The Ga
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"package stay STOLEN/ Not arriving Management understands there’s a starling of package problems but does not about it .
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Most common positives
"I had amazing tour with Carolyn! She took her time when she met with me to go over details and to walk through the vari
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"Kensington Square is a great property tucked away and quaint. As great as the property is, Robby, the Property Manager