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RKW Property Management

1 property researched across Charlotte, NC (1)

49

avg score · F

Reputation summary
Multiple reviews indicate a significant decline in service quality and resident satisfaction since RKW Property Management took over from Bell Partners, with residents reporting miscommunication, unaddressed issues, and a lack of accountability from new management.
Most common complaints
  • I visit here often, I have a friend who lives here. There’s always people smoking and hanging around. It smells in the s
    ×1
  • If I could give zero I would, the young lady Shaunda has left and this company has went downhill since and for the new m
    ×1
  • The new manager, Cam, makes statements but rarely follows through, often blaming “higher-ups” without providing any clea
    ×1
  • They have scammers in the leasing office texting you on the side to Cash App them $500 to look past your pay stubs and t
    ×1
  • There was no system for packages and there were multiple episodes of theft by residents who lived there as well as homel
    ×1
  • My car was recently broken into, and when police arrived, I was told there had been multiple car break-ins in the area t
    ×1
  • I’ve had multiple packages stolen, to the point that if I can I’ll have them sent somewhere else. And their way to mitig
    ×1
  • First, there is no designated parking. Residents are required to park on the street or in areas far from the building, w
    ×1
Most common positives
  • My move in experience was great he at The Oliver! The staff is very helpful with making sure everything went smoothly.
    ×1
  • Shonda is the best like I literally enjoyed every step of the way with my move in. Not to mention I told her I needed to
    ×1
  • My neighbors are friendly and the community is quiet for the most part. My biggest fear is rodents and bugs and I haven’
    ×1
  • My apartment is peaceful, and I’ve had no issues with noise or disturbances. Even the morning crow of the rooster behind
    ×1
  • I just want to say how Qushaunda made this whole moving process easy and perfect! Not only is The Oliver absolutely beau
    ×1
  • The apartment itself is nice, but there are a few significant drawbacks that would make me hesitant to move here. First,
    ×1
  • I’ve lived here since this placed was available for move in. I definitely have recommended more than a few people to thi
    ×1
  • I have been here for over a month and everything has been great, the units are beautiful, great amenities, plenty of par
    ×1

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