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Pinnacle Property Management

1 property researched across Dallas, TX (1)

35

avg score · F

Reputation summary
Several recent reviews indicate very poor management performance, with issues including unresponsive and unprofessional staff, neglected maintenance requests, billing errors, and a general lack of concern for tenant well-being. The company is actively criticized for not addressing fundamental living conditions like hot water and pest infestations.
Most common complaints
  • Worst move in experience April 2026. My son moved in a few weeks ago and paid all his deposit & first months rent via mo
    ×1
  • The water issues are constant, appliances barely work properly, and management moves at the speed of a snail whenever re
    ×1
  • Management at this property is extremely unprofessional and deceptive. We have only lived here about a month and were mo
    ×1
  • I’m not renewing my lease. A few months ago when it was really cold my heat went out. I had to repeatedly walk to the of
    ×1
  • They do not care about your privacy, they GO INTO YOUR APARTMENT while you're not in it. This is the 2nd time my privacy
    ×1
  • Residents have been without hot water for approximately two months. Management has sent emails stating they are waiting
    ×1
  • I do not do roaches and this apartment is infested . I have to call several different time just for them to spray . They
    ×1
  • I moved in January 30, 2024 decided to try it out because cost of living is pretty low. Too many problems from German ro
    ×1
Most common positives
  • Thank you Anessa for your help. Everytime that I go to the office for help, she goes out her way for me. Thank you again
    ×1
  • Frank is the best, he is always there for us, (when we need him), his professionalism and attention to details is a game
    ×1
  • I really love this place Frank Mendoza was the one who assisted me with looking for an apartment and I signed the lease
    ×1
  • We scheduled a tour and talked to Annessa when we arrived, and she was amazing! She answered every question we had and t
    ×1
  • Stuff is amazing. Very helpful and willing to go above and beyond for their residents.
    ×1

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