PeakMade Real Estate manages Chateau on Wells. Recent resident feedback points to significant communication issues after moving management offsite, with complaints regarding automated AI responses and billing clarity.
Most common complaints
"location is good, management is not. Nearly impossible to get any communication with management that’s not an ai respon
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"The apartment and location are great. However, the management is horrendous. It's impossible to get anyone from the lea
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"It is nearly impossible to get a hold of anyone here, don't do it-current resident and had high hopes only to be disapp
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Most common positives
"Chateau on Wells has been a great experience and prime location in River North. This apartment building has so much stu
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"I cannot say enough positive things about this building. I love living here and the location is hard to beat. Walkable