Based on a resident review, OCF management reportedly dismissed a package theft issue by suggesting the resident use renter's insurance and implemented a lock code on a broken security door instead of installing cameras.
Most common complaints
I lost a box when moving in and ordered replacements to be delivered. After confirming they successfully were dropped of
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Someone broke into the trash/bicycle room. The building has no cameras and rather than taking this as a sign they should
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Pests are present. Specifically, roaches.
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At the Smith School Apartments in South Philly, around 20% of the building's units have been going without heat.