MAA

7 properties researched across Atlanta, GA (4), Charlotte, NC (1), Dallas, TX (1), Greenville, SC (1)

Website (980) 819-0273

avg score · D

Reputation summary

Multiple Google reviews mention a decline in management responsiveness, especially with newer management. There are complaints about delays in returning security deposits and addressing serious issues like pest infestations and even tragic incidents. However, individual staff members like Brenton, Kyle, Phillip, and Bennett consistently receive high praise for their customer service and helpfulness.

Most common complaints

I moved out 4 months ago and they still haven't sent me my security deposit back.
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The new management has not been very responsive, and cockroach issue throughout the complex. Unfortunately, no one seems
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During our lease, a resident died by suicide and landed on our private balcony. We were the ones who discovered his body
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The building and inside apartments have bugs/roaches don’t waste your money and time.
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I clearly displayed that I had a rental vehicle and still had my car booted in my own parking area. When this happens, i
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Moved in July 2025 . Mold issues took 44days to resolve and on going bug issue, was on pest control list for weeks. Stil
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“Apartment is dripping with roaches and leaks, and management won't fix it, mom of 3 says.”
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During our stay, we repeatedly experienced serious water intrusion whenever it rained. Water entered through the bedroom
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Most common positives

Special thanks to Phillip, the service manager, for repairing my bathroom sink so efficiently. I appreciate your help an
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Brenton was an amazing help throughout my selection and application process. I first called on Tuesday, and he patiently
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The neighbors are friendly, the building is secure, and the location is perfect. I have zero complaints and would absolu
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Everything is great, maintenance always fixes issues in a very promptly way! We love our apartment and the amenities!
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I just want to give a big shout out to Phillip in maintenance... Phillip listened to me and didn’t make me feel like I d
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I’m very thankful to the leasing office staff for their kindness and support. Moving to a new country isn’t easy, but yo
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I toured with Regina Wagner, she was fantastic. Knows her stuff and was very thoughtful with my questions as I make a de
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Really appreciate Adolfo’s patience, professionalism, and quality of work. Thank you for the great service!
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