Hanover is a property management company with 31 communities, 10,534 units across 22 cities. They are frequently praised for their staff and excellent service at Hanover Buffalo Bayou, suggesting a strong focus on resident experience.
Most common complaints
These elevators stay breaking down. So unacceptable for people who has a busy schedule.
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The advertised price is a total scam to lure you in. To make matters worse, the entire place smells like an open sewer.
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Kendall was sitting at the front desk and she was very rude, didn't want to answer questions. Didn't even crack a smile.
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Oscar the front desk Concierge was rude to me. I went to pickup merchandise from my client whom is a tenant in the Build
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mold, cockroaches, and rats infesting the walls.
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Most common positives
The building is well maintained, amenities are impressive, and everything feels very clean and luxurious. Nhu is welcomi
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Nuh and Aliyah in the leasing office are absolutely wonderful! They’re always kind, welcoming, professional, and helpful
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I can’t say enough good things about Mark and the valet team. I had an accident that could have been a really stressful
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The property is beautifully designed, offering a luxurious yet welcoming atmosphere that feels both refined and comforta
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I absolutely love this building! The views are phenomenal. Nhu was an amazing host and gave me a great tour. She was ver
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Miguel was amazing and he’s the best maintenance guy. Fixed my situation quick
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This is my 3rd Hanover building and the Hanover Team has truly raised the bar here (and continues to set the benchmark f