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Gentry Real Estate Services Limited, Brokerage

1 property researched across Atlanta, GA (1)

58

avg score · F

Reputation summary
Multiple Google reviews suggest that the property management company (both old and new management) has issues with responsiveness, communication, and addressing resident concerns. There are specific complaints about ghosting residents, providing misleading information, and a decline in service quality after new management took over. However, some residents have praised specific staff members for their professionalism and helpfulness.
Most common complaints
  • “Avoid this property at all costs. This was one of the most incompetent and unprofessional leasing experiences I’ve ever
    ×1
  • “Management doesn’t care about you. Had an issue with a $400 Vitamix being tampered with opened In fact, had a picture o
    ×1
  • “The elevators are constantly not working and rarely does anyone notify the residents so the only way of finding out is
    ×1
  • “Also if you are a person of color, Jordan will absolutely not like you and will make it obvious. Several people have mo
    ×1
  • “I am a resident and there is one receptionist who is the rudest most hateful and antisemitic woman I have ever meet we
    ×1
  • “Fatal shooting behind the building on 10/11/2025 it’s a very loud area because of bars, lounges and hearing 12 gunshots
    ×1
  • “The building recks of marijuana on a daily basis.They emphasized this is a no smoking community but that is a LIE!!! If
    ×1
  • “If you have a unit facing Roswell road, Tulum will play music until 3am and you won't be able to sleep, and cars revvin
    ×1
Most common positives
  • “The front office is great and such a pleasure to associate with. They are consistently personable, pleasant, and respon
    ×1
  • “Just want to say that Brandon, the concierge offers exceptional, proactive customer service. I had such a great experie
    ×1
  • “The building is well maintained, the amenities are phenomenal and the location is desirable. I’m going to speak on a fe
    ×1
  • “The community atmosphere and level of care curated by Jordan Peed and his team are top notch. Cannot say enough good th
    ×1
  • “As someone who’s lived in a few different apartment communities over the years, I can honestly say The Gentry Apartment
    ×1
  • “Gentry Atlanta has been an incredible place to call home, beautiful spaces, great amenities, and an unbeatable location
    ×1
  • “This property is amazing. Enjoyed the view of the rooftop & DJ made the time spent here entertaining as well.”
    ×1

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