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ESG Kullen/Grand Reserve Owner, LLC

1 property researched across New York, NY (1)

50

avg score · F

Reputation summary
ESG Kullen/Grand Reserve Owner, LLC purchased the majority of the units in 2017. Some residents express concern that as investors, they do not live on-site, leading to a decline in property conditions and large amounts of trash accumulation. Previously, Greystar managed the condominiums.
Most common complaints
  • I am writing to formally report a serious and ongoing roach infestation in my apartment. We are finding cockroaches thro
    ×1
  • Worst place to live!!! Please read the reviews to this place they are true. I don’t see how anyone can give it more than
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  • This complex has become a complete dump. Trash is everywhere, especially on weekends. Bags, boxes, garbage, and debris a
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  • The complex trash compactor is always over full trash be everywhere but inside the compactor it’s full of raccoons the s
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  • My time at Grand Reserve at Kirkman has been extremely disappointing. The property has ongoing issues with roaches, dirt
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  • Security is a major problem. Packages go missing regularly and there have been numerous car break-ins with little to no
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  • The assistant manager in particular speaks down to people and makes every interaction feel like an inconvenience to him.
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  • I came into my apartment not cleaned with mold on my air vents, there’s never any parking space after 8 pm and they’ll t
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Most common positives
  • Visited this property for a tour with the manager Jose , he was fantastic! He was very friendly and helpful and provided
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  • The office staff has always been friendly and helpful, and maintenance has been responsive whenever I’ve submitted a req
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  • We are so happy to be part of Grand Reserve at Kirkman, the staff is always make us feel welcome and warm at the office!
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  • I really enjoy living in this property, the leasing staff is so helpful and kind and I love all the residents events!!
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  • I enjoyed my stay at Grand Reserve very professional address probably very quickly Thanks!!! GRANDRESERVE HAVE A GREAT S
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  • I’ve been living at this apartment complex for about a year, and it has been a great experience overall. The apartments
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  • We had a great move in experience thanks to Jose. He did an amazing job and was very helpful, answering all our question
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  • No bugs! They spray every 2 weeks. Nice pool. The Jacuzzi needs to be updated. The Fitness room was just updated with ne
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