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CWS

1 property researched across Austin, TX (1)

83

avg score · B

Reputation summary
CWS does a great job managing Marq Uptown, as noted by several residents. The staff is consistently described as kind, helpful, and responsive to issues and requests.
Most common complaints
  • Package theft is a major issue. Multiple deliveries were stolen, and when I filed a police report, management refused to
    ×1
  • once my car was towed because my unit switch wasn’t updated in the system.
    ×1
  • Apartment name is hard to find, not visible, hard to see and confusing with turn around loop. No parking and if you do i
    ×1
  • Right now, I am in my room typing with no electricity in the apartment because of a maintenance ... bed bugs ...
    ×1
Most common positives
  • Management is very responsive and maintenance issues are resolved quickly.
    ×1
  • The staff are kind and helpful and the gym and pool are great.
    ×1
  • Amazing apartment community and extremely helpful and friendly management!! Could not recommend more. CWS does a great j
    ×1
  • I’ve had a great experience living at Marq Uptown. The community is always clean and well-maintained, which makes it fee
    ×1
  • Love the kindness shown by all the staff at Marq—especially Randy who was such a great help moving in despite it being a
    ×1
  • “ Randy helped us to resolve the package address mystery and got it sorted out, really friendly and helpful!! ”
    ×1
  • The Marq Uptown has been my best rental experience ever. The maintenance staff is friendly, kind, and competent. The fro
    ×1

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