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Birchstone

1 property researched across Dallas, TX (1)

50

avg score · F

Reputation summary
Birchstone has recently taken over management of the property. Reviews indicate a significant period of multiple management changes prior to Birchstone, leading to a decline in service, hidden fees, unaddressed maintenance, and poor communication. However, more recent reviews (within the last year) suggest that Birchstone's management has made efforts towards renovations, property improvements, and improved responsiveness, though issues like hidden fees and trash accumulation still persist for some residents.
Most common complaints
  • After they changed management multiple times within a span of just three months, the quality of service dropped signific
    ×1
  • Hidden & Astronomical Monthly Fees: Our base rent was $2,125, but we ended up paying anywhere from $2,500 to $2,550 ever
    ×1
  • posted photos of the trash here. Which brings snakes, racoons, coyotes, rats and every bug possible. Keep in mind you pa
    ×1
  • This property has a predatory parking policy that targets residents and their guests. They allow the towing company to h
    ×1
  • The security gates were left open for several weeks. Cosmetic renovations were done resulting in the closing of the resi
    ×1
Most common positives
  • The maintenance team is great. I always know that any issues will be promptly taken care of. Reporting issues is easy an
    ×1
  • I have lived here for a long time and have been very happy. They have new management now and it just gets better. New ma
    ×1
  • My husband and I lived here for 3 years and we loved it! We were fortunate to have great and quiet neighbors and loved l
    ×1
  • I’ve officially lived in these apartments for over a year now—and just renewed my lease! When I first moved in (July 202
    ×1
  • I’m am very pleased with the new property ownership that has recently taken over the property. I decided to renew my lea
    ×1

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