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Berkshire

2 properties researched across Dallas, TX (1), Chicago, IL (1)

(945) 337-8148

60

avg score · D

Reputation summary
Berkshire operates Estancia Townhomes as a luxury residential property manager. Recent reviews reflect high satisfaction with the on-site office and maintenance staff, though some reviewers cite steep rent renewal hikes.
Most common complaints
  • "the renewal system is designed to make you pay 20% more every year, and it classed us out. When we moved in rent was $2
    ×1
  • "Roaches were a problem at first, but pest control would come once a month for us. The maintenance men are very nice and
    ×1
  • "Some pest control issues. I've lived in Texas pretty much my whole life so I know this has more to do with the side eff
    ×1
  • Do not come here unless you ready to spend 7 hours here after your appointed time they move slow and no detention then n
    ×1
  • If you’re even 30 mins late, you’re gonna pay $300 late fee and do the 34 hrs reset in their yard. If you make it on tim
    ×1
  • The staff is terrible.
    ×1
  • Our company uses this facility to house our frozen products. Their system is disorganized and dysfunctional.
    ×1
  • Very rude staff. They dont even know how to talk please teach them some communication skills
    ×1
Most common positives
  • "I absolutely love living at Estancia Townhomes! The community is incredibly safe, quiet, and always kept spotlessly cle
    ×1
  • "The property is well-maintained, and it’s clear that effort goes into keeping the community clean, attractive, and in g
    ×1
  • "I have lived in Estancia Townhomes for nearly 5 years now. I love living here (such luxury and safety as it is a gated"
    ×1
  • I guess im lucky on this Saturday, My appointment was for 1500. I arrived at 10:45 am gotten a door right away and out b
    ×1
  • Muuuuch better than expected. Definitely 5 stars at this time. Appt 10am Check in 9am Door 10:45am Check out 11:51am Tha
    ×1
  • Based on all reviews I was expecting to be a nightmare here, but it turned out to be the exact opposite. Our truck had 1
    ×1
  • My app time at 6:00pm I got here at 3.00pm they give me Door at 3:30pm…who works in office really friendly love this pla
    ×1
  • Good people, but its a tight fit. Not much room to park as you wait. It might be easier to go down, check in and go back
    ×1

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