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Aspen Square Management Inc

1 property researched across Houston, TX (1)

46

avg score · F

Reputation summary
Some Google reviews mention management being helpful and responsive, with specific staff members like Isabel, Ruth, Nelsa, and Paulina receiving praise. However, others report issues with maintenance requests not being addressed in a timely manner and concerns about rent increases. An older Reddit thread (2014) mentioned a bedbug infestation.
Most common complaints
  • RAT AND ROACH INFESTATION!! If you love small critters, this is the complex for you. However, the rest of us will have t
    ×1
  • Mice infestation , water leaks to top it off they cut off the power every other day because things have to be fixed but
    ×1
  • Is bad had roaches and mouse its disgusting! They leave you without electricity for days because they supposedly fixing
    ×1
  • I have been living here 7 months every few weeks they are fixing something and the lights are off for 5-12hours a day I
    ×1
  • Unfortunately, during these 3 years, I have faced several maintenance issues that have not been resolved despite my comp
    ×1
  • I am extremely disappointed with the management and maintenance response at Westward Square. We have submitted multiple
    ×1
  • Reddit - The heart of the internet Bedbug infestation growing at Houston apartment complex click2houston.com
    ×1
Most common positives
  • Love the place, Isabel truly helped me, I moved in under a week, she stayed late in the office for me, made sure all my
    ×1
  • My experience moving in was great. They were punctual and made everything easy. ... the security officers here took care
    ×1
  • The leasing staff is excellent, and the manager and assistant manager, Ruth, are outstanding. They are always profession
    ×1
  • Great leasing staff very fast with maintenance work orders, property looks very clean without rugs hanging outside anymo
    ×1
  • Good place, gated, 24/7 security on site, very helpful & caring, Mr.Fernando is the guy always watching, walking around
    ×1

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