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Alden Park Luxury Apartments

1 property researched across Philadelphia, PA (1)

Website (215) 844-7900

40

avg score · F

Reputation summary
Multiple recent reviews criticize management for heavily automated communication, difficulty in reaching human staff, unresponsiveness to issues, and slow repairs. There are also reports of management mishandling final bills and being ineffective in addressing safety and pest concerns. One reviewer mentioned a recent management change brought some improvements, but overall sentiment remains negative.
Most common complaints
  • My experience with the Alden Park Apartments leasing office has been an absolute nightmare. Their communication is heavi
    ×1
  • The biggest downside is the management. If you move here, be prepared to solve many problems on your own. The maintenanc
    ×1
  • You pay for gated parking but the gate hasn’t worked in months. There are roaches all over the place they come up into y
    ×1
  • The building and land is beautiful but the security is terrible, my brand new car was broken into and vandalized , head
    ×1
  • It’s also worth noting that Alden Park reportedly has one of the highest eviction rates in Philadelphia. Some of the iss
    ×1
  • Another major issue is pests. In my previous apartment in the Manor building, there was a serious rat problem and I cons
    ×1
  • Be careful if you live at Alden Park or are thinking about moving here. In just one month, wheels were stolen from two d
    ×1
  • Resident apartment doors are fitted with dangerous and illegal locks that lock from the outside with no way to unlock fr
    ×1
Most common positives
  • The biggest positive is the property itself. The historic buildings and beautiful grounds are genuinely charming, and wa
    ×1
  • Been living here for years now and I’ve never had a complaint about it. Bear in mind to everyone reading, online reviews
    ×1
  • Everyone and everything is absolutely amazing. Staff is very kind, accommodating, and the buildings have so much charact
    ×1
  • The gentleman who did the repairs, were knowledgeable and personable. I’m so appreciative help in the partner and a good
    ×1
  • Very interesting community of 4 architecturally interesting buildings on a huge campus arranged around a pool. The indoo
    ×1

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