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APT Residential

1 property researched across Los Angeles, CA (1)

Website (323) 861-3985

61

avg score · D

Reputation summary
APT Residential took over management of the property around late 2024 to early 2025. Resident sentiment post-transition is markedly negative, with frequent reports of reliance on an unhelpful AI chatbot, administrative and billing errors, mailroom closures, and slow maintenance responsiveness.
Most common complaints
  • "Since APT took over in Fall 2025, “luxury living” has felt like an unpaid second job: catching errors, documenting prob
    ×1
  • "It is impossible to speak to an actual human unless you physically go into the leasing office during business hours, wh
    ×1
  • "Management decided to LOCK THE MAIL ROOM AT 6 PM and not reopen it until 8 AM. For anyone who leaves for work before 8
    ×1
  • "Our car was broken into in the garage, and we've had packages stolen from the mailroom... During warmer months, the bui
    ×1
  • "My car has been broken into and vandalized because they refuse to fix the garage gate. IT IS NOT SAFE HERE!! Don’t be f
    ×1
Most common positives
  • "Karina and Richard were both amazing. Karina was very helpful and patient with my husband and I trying to select the pe
    ×1
  • "The surrounding area can feel lively and energetic, but once inside the property it feels calm, private, and surprising
    ×1
  • "I've been at El Centro for going on 5 years, and I’m still surprised by how quiet it is being this close to the Walk of
    ×1

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