Multiple Google reviews praise specific staff members for being helpful, professional, and responsive. However, one review mentions general issues with concierge service and concerns about building management related to code violations and fines.
Most common complaints
I experienced theft from my storage unit despite the fact that the area is secured and the units require a key to access
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DO NOT MOVE HERE! THERE IS A PROBLEM WITH THE ELEVATORS AND THE CONCIERGE SERVICE IS VERY UN POLITE. EVERY DAY IT TAKES
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The elevator is usually inaccessible to non-residents because a fob is required to access it. However, right now it appe
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6 shootings from last 18 months - 2 died. 2 DEAD in 2 months
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"The drilling noise and vibrations are not confined to the side of the building where construction is taking place. I he
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"DO NOT LIVE HERE. You can't be in your apt most days because of the construction project with no end in sight - it is l
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"I moved into this building shortly before major construction began, with absolutely no disclosure from the leasing offi
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"Car break-ins, mail theft, and apartment break-ins! AMLI Addison has it all. Move in today!"
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Most common positives
The apartment staff, is amazing as well! Short out to Keri for all the help getting us moved in!
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Michael at the front door makes this place extra special. He’s a great concierge and even better person. Always goes abo
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the entire leasing staff is extremely personable, solution oriented and empathetic. There’s also onsite security and co
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I’ve been living here for 2+ years now and i have no complaints with this luxury apartment building at all. I will defin
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The apartment was very nice, comfortable, and had everything I needed during my stay. Ana was extremely helpful … $3,394
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"The front desk and maintenance teams are truly among the best we've ever experienced. Every maintenance request was add
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"The common areas are kept pristine and we get a steady stream of updates on maintenance work done (power washing, paint
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"The maintenance team is top tier, and we've especially appreciated Cesar, who has helped us on multiple occasions. He's