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AIR Communities

1 property researched across Atlanta, GA (1)

68

avg score · D

Reputation summary
The property recently transitioned to AIR Communities, but unfortunately, the management experience hasn’t improved and is even worse.
Most common complaints
  • The management team is rude, unprofessional, and unresponsive to emails. In my experience, they have even proceeded with
    ×1
  • The entry gates remain broken, raising serious security concerns.
    ×1
  • Simple work orders now sit for weeks and the grounds and breezeways are not picked up enough.
    ×1
  • The website for reporting maintenance issues in the property (besides your unit) has never worked. Its been reported so
    ×1
  • My application was denied due to my credit. When I called for options, I was told there were none and to reapply in 30 d
    ×1
  • I had concerns about charges added at move-out. I tried to resolve this with staff but didn’t get clear answers.
    ×1
  • THIS APARTMENT COMPLEX OPERATES A SCAM CAR TOWING OPERATION WITH EAGLE TOWING @ 115 ARACADO RD SW, LILBURN GA. THEY ALLO
    ×1
  • THE WEIGHT ROOM IS HORRIBLE, AND %90 OF THE EQUIPMENT DOSENT WORK. THE POOLS ARE ALWAYS DIRTY OR OVERRUN BY GHETTO PARTI
    ×1
Most common positives
  • Everyone at the leasing office was very friendly and approachable! Cherish helped me find an apartment, answered all my
    ×1
  • I recently had a plumbing issue and Myron came and resolved the issue quickly upon arriving. He was polite and professio
    ×1
  • I want to give a huge shoutout to maintenance manager JC!! He is incredibly kind, quick and efficient. He explained the
    ×1
  • Staff is always very friendly and extremely helpful. Julie has been extremely helpful and very pleasant to work with. Sh
    ×1
  • Office manager (Qua) was very helpful! I did enjoy my time living there and would overall recommend.
    ×1

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